Privacy Policy for TV Internet Phone Services
Welcome to the Privacy Policy page of TV Internet Phone Services. Here at TV Internet Phone Services, the protection of your personal information is of utmost importance to us. This document will provide you information on how we collect, use, protect and share your information. This privacy policy is designed with the aim to handle your data responsibly and transparently. This privacy policy is in accordance to industry guidelines.
Scope of this Policy:
This policy is applicable to when:
- You visit our website.
- We are the processor of your personal information.
- We are service providers to you.
This policy does not extend to:
- Third-party websites linked from our website.
- Business partners who receive your information with regards to your interest in their products.
Information Collection:
Various types of personal information is collected. The purpose is to enhance our service offerings and meeting your needs. Among the information collected is:
- Personal Identification Information: such as your name, postal and shipping addresses, IP address, phone number and e-mail address.
- Sensitive personal information: this is only collected to meet requirements. It includes social security number, state identification number, passport number, or driver’s license number. This lets us check order eligibility. Other types of sensitive personal information collected by us includes login credentials and debit/credit card details. Such information is immediately removed upon account deletion.
- Account information: including ANI, account number and service address.
- Payment information: Bank account and/or credit/debit card details.
- Technical Information: includes IP addresses and data related to internet or network activity, such as customer engagement with advertisements and/or information gathered through cookies.
How We Collect Your Information
Your personal information is collected in multiple ways. This includes, but is not limited to:
- Inquires or applications for products and services on our website.
- Participation in promotional offers.
- Feedback, surveys, or other forms submitted.
- Website visits, including cookies.
- Direct communication with us.
How We Use Your Information
We collect information so that we can provide you with product and services and to improve our product and services. Uses of your information include:
- Service provision and maintenance.
- To gauge your services usage so that we can pitch you the most relevant plans.
- To provide you customer support.
- To provide you marketing, promotional and general updates related to product and services.
- To process your transactions.
- To prevent fraud and misuse of products and services.
- To enhance our offerings.
- Anonymous reports for internal and external analysis.
We may also obtain information from other sources. This includes independent marketing firms or services providers. This information is added to your existing account information. Such information helps us to track and analyze cases.
Sharing your Information
Your information is shared under certain circumstances. This includes:
- With business partners, vendors and third parties for service delivery.
- To meet legal requirements.
- Merger, sales, financing, or acquisitions involving our business.
Protecting Your Information
We employ various security measures. We use encryption and authentication tools to secure your information. We strive for the highest security standards. However, no system is perfect. Nevertheless, we are committed to protecting your data to the best of our abilities.
Your Rights and Choices
Your rights and choices in regards to the collection, use and sharing of your information are the following:
- You can withhold personal information. This may affect service provision.
- You can request to access the personal information we have of you.
- You have the option to review, correct, update, or delete your personal information.
Third-Party Links and Minors
Our website might contain link to third party websites. These websites have their own privacy policies. We have no control over their privacy policies.
Our services are intended for users aged 18 or above only. Minors must have parental or guidance consent to use our services.
Data Retention
We may hold your personal information for as long as it takes to fulfill the purposes outlined in this privacy policy. Similarly, we may hold it for a longer period if it is instructed by law.
Policy Updates
We have the right to change this privacy policy at any time. Please review our policy periodically to stay aware of any changes.
Contact Us:
Feel free to contact us should you have any questions regarding our Privacy Policy. We are here to ensure your information is handled with care and respect.